Welcome to the Chimu Toys

Refund & Return Policy – Chimu Toys

Returns

  • Returns accepted only for damaged/defective products
  • Must be reported within 3–5 days of delivery

Conditions

  • Product must be unused and in original packaging
  • Proof (images/video) required for damage claims

Refunds

  • Processed after inspection
  • Refund issued within 5–7 business days

Non-Returnable Items

  • Used products
  • Customized items